BeeToolify Free client-side image, PDF & file tools

Contact us

Bug, feature idea, or a question about how your files are handled? We read everything and usually reply within 1–2 business days.

Email

The fastest way to reach us: support@beetoolify.com

Please don't attach your images. We can't accept files by email, and honestly, you shouldn't send private images to anyone you don't know. Describe the problem instead (browser, image type, approximate size) and we can usually reproduce it from that.

Before you write: quick answers

  • "My image didn't get smaller." PNG is lossless. Quality won't shrink it. Use max-width resizing or convert to WebP/JPEG. See the Image Compressor and its FAQ.
  • "My iPhone HEIC photo won't open." Browsers can't decode HEIC yet. Convert it in your Photos app (share → copy as JPEG) or use Safari on macOS.
  • "Is it really not uploaded anywhere?" Correct. Technical details are in our file-handling policy.
  • "When is the PDF compressor coming?" It's already here — PDF Compressor, same local-processing philosophy as the image tools.

What makes a great bug report

  1. Browser and version (e.g. Chrome 130, Safari 18).
  2. Image type and approximate size (e.g. "8 MB JPEG photo").
  3. What you did, what you expected, what happened instead.

That's usually enough to fix it fast. Feature requests are welcome too — the PDF compressor very nearly started as one.

Report a security issue

Found a way to break the site, leak files, or inject something into another user's browser? Please email support@beetoolify.com with the subject line "Security" and we will investigate immediately. Please don't publish proof-of-concepts publicly before we've had a chance to fix the issue. Good-faith research reports are genuinely appreciated — the worst of what we fear (files reaching a server) is structurally impossible here, and we'd like to keep it that way.

What to expect from an answer

We reply to everything, usually within 1–2 business days. If the fix needs new work — a new preset, a different default, better handling of an odd format — we'll say so honestly, including "that may never be possible". If your need is time-sensitive (a form deadline tomorrow), say that in the subject line and we'll try to point you at a workaround first.

Limitations we can't lift by email

We can't: open password-protected PDFs for you, recover a corrupted file we've never seen, or tell you whether your signature is legally valid in your jurisdiction — that last one is a question for a lawyer, not a toolmaker. Everything else, ask.